Change logos and banner in Self-Help portal

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Navigate to “Customize Images” section in Admin Dashboard

1 – Login to Self-Help dashboard using super admin credentials

2 – Click on Dashboard

3 – Click on “Content Management” tab and then select “Customize Images”

This section allows you to upload below resources –

1 – Home page banner image – This is shown on home page of Self-Help portal

2 – Home page right side logo – This logo is shown at right top corner of home page

3 – Home page left side logo – This logo is shown at right left corner of home page

4 – Dashboard logo – This logo is shown on left top side of dashboard where admin logs in

5 – Login page logo – This logo is shown on login page. If user authentication is integrated with Single Sign On (SSO) then Anakage login page will not be shown. This section is not relevant.

Upload Banner Image to Self-Help Portal

1 – Keep image with you in jpeg, jpg or png format. For best results use 1350×440 pixel image.

2 – Click on “SELECT IMAGE” button

3 – Locate the image file and select it

 4 – The preview of selected file will be shown

5 – Click on “UPLOAD” button

6 – If upload is successful you will notice a green message at the bottom of screen and the preview area will show only one button “SELECT IMAGE”.

7 – If there is any error please correct it. Check if the size of image is big or file format is something other than jpeg, jpg or png.

8 – Verify that the banner is as expected by clicking on “Home” tab on left side

If you have already uploaded image and you want to change it – You can do in either of below ways –

1 – Select “REMOVE” button to remove image and then click on “SELECT IMAGE” and then “UPLOAD” or

2 – Click on “SELECT IMAGE” and then “UPLOAD”

Upload Home Page Right Side Logo to Self-Help Portal

1 – Keep logo with you in jpeg, jpg or png format.

Note – For best results use 720×220 pixel image in transparent png. If it is not transparent then make sure background is matching the header background. If logo dimensions are not exactly same then try to maintain same aspect ratio as needed.

2 – Click on “SELECT IMAGE” button in “Home page right side logo” section

3 – Locate the image file and select it

 4 – The preview of selected file will be shown

5 – Click on “UPLOAD” button

6 – If upload is successful you will notice a green message at the bottom of screen and the preview area will show only one button “SELECT IMAGE”.

7 – If there is any error please correct it. Check if the size of image is big or file format is something other than jpeg, jpg or png.

8 – Verify that the logo is as expected by clicking on “Home” tab on left side

Note – If logo is looking stretched then make sure aspect ratio of image is correct and re-upload it.

Upload Home Page Left Side Logo to Self-Help Portal

Follow same steps as section above

This logo will appear as below on home page

Upload Dashboard Logo to Self-Help Portal

Follow same steps as section above

This logo will appear as below on home page

Note – In this case notice the patch around logo. You can correct this if it is transparent png or background color of image is black.

Upload Login Page Logo to Self-Help Portal

Follow same steps as section above

This logo will appear as below on home page

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