IT for digital transformations
ITSM Endpoint Automation
Automate issue resolution as soon as a ticket gets logged Most of the times the users do not self service in spite of having self-service options provided by ITSM and Self-Service. This leads to loss of employees and IT Help Desk engineer’s productivity stealing time away from activities which have business outcomes for the organization. Gartner research shows that service executives believe 40% or more of today’s live support ticket volume could be resolved in Read more…